Scheduling An Appointment

To schedule an appointment with Buffalo Medical Group, please call 630-1000 during regular office hours, 8:30 am to 4:30 pm, Monday through Friday, and your call will be directed to the appropriate office. Each of our physicians also has a direct phone line for easy access to their individual offices.

The physician’s medical assistant has been instructed to ask why you need to see the doctor. Your response will enable the medical assistant to schedule the appropriate length of time for your appointment. For your convenience, BMG has an automated telephone system which contacts patients two business days prior to their scheduled appointment as a reminder.

If it is necessary to cancel an appointment, please notify your doctor’s office as soon as possible. This courtesy will provide us with an opportunity to care for another patient in your place. A medical assistant will be pleased to arrange another appointment for you.

Your First Visit

On your first visit to Buffalo Medical Group, please arrive at least 15 minutes before your scheduled appointment so that you have time to register with the receptionist. The receptionist will ask you to complete a registration form in order to establish your medical record and obtain your current insurance information. We ask that you bring your current insurance card(s) with you to this visit and all subsequent visits, as well as your co-payment, if applicable.

Future Visits

Please check in at the reception desk, so your information can be reviewed for accuracy. You can help us serve you better by notifying the receptionist or doctor’s office of any changes in name, address, telephone number or insurance coverage since the time of your last visit. Verifying this information at each visit will ensure that you receive the most appropriate medical care, and also ensure that the services you received are covered by your insurance company.

Scheduling Delays

Doctors at Buffalo Medical Group try to follow their scheduled appointments as closely as possible. However, due to unavoidable circumstances or emergencies, a doctor may have to spend additional time with a patient who may have had an appointment prior to yours. This may result in a delay in seeing your doctor. We appreciate your patience and understanding in
such circumstances.

Obtaining Your Test Results
If you have tests performed by the Buffalo Medical Group, the office may call you, or request you to call the office at a specified time to obtain the results. Your results may be given to you by the doctor or the doctor’s medical assistant.